Arizona’s Social Determinants of Health (SDOH) Closed Loop Referral System (CLRS)


Complete the SDOH CLRS interest form.

Health Current, Arizona’s health information exchange (HIE), has selected NowPow as the vendor of choice for Arizona’s closed loop referral system (CLRS) to address social determinants of health (SDOH) needs in Arizona. By connecting healthcare and community service providers on a single statewide technology platform, this new service promises to streamline the referral process, foster easier access to vital services, and provide confirmation when social services are delivered.

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s state Medicaid agency, launched its Whole Person Care Initiative (WPCI) to focus on the social factors that have an impact on individual health and well-being, such as housing, employment, criminal justice, non-emergency transportation, and home and community-based services interventions. As part of the WPCI strategy, AHCCCS partnered with Health Current to implement a technology solution that can support providers, health plans, community-based organizations (CBOs) and community stakeholders in meeting the social service needs of Arizonans.

In concert with AHCCCS, and in collaboration with 2-1-1 Arizona, which is operated by Crisis Response Network (CRN), Health Current embarked on an extensive evaluation process of available technology vendors who possess the capabilities to develop a single, statewide solution that:

• Facilitates screening for social risk factors,
• Seamlessly refers individuals to community resources, and
• Serves as a closed loop referral platform for social-service fulfillment.

Read the full news release here.

Social Determinants of Health Referral System Virtual Roadshow Information Series

Learn about Arizona’s new Social Determinants of Health closed loop referral system in a Roadshow session.

Each event features:

  • An overview of the SDOH referral program.
  • A demonstration of the new SDOH referral system by our technology partner, NowPow.
  • Q&A forum.
Wednesday, March 101:00 - 2:00 p.m.Register Here
Wednesday, March 17Noon - 1:00 p.m.Register Here
Wednesday, March 241:00 - 2:00 p.m.Register Here
Wednesday, March 31Noon - 1:00 p.m.Register Here
Wednesday, April 71:00 - 2:00 p.m.Register Here
Wednesday, April 14Noon - 1:00 p.m.Register Here
Wednesday, April 211:00 - 2:00 p.m.Register Here
Wednesday, April 28Noon - 1:00 p.m.Register Here

Contact Andrew Terech, Director, SDOH,

Complete the SDOH CLRS interest form.

What are Social Determinants of Health?

Social determinants of health (SDOH) are the conditions in the environments where people are born, grow, live, learn, work, play and age that affect a wide range of health, well-being, functioning, and quality-of-life outcomes and risks.

Resources that enhance quality of life can have a significant influence on population health outcomes. Examples of such resources include safe and affordable housing, access to education, public safety, availability of healthy foods, local emergency and health services and environments free of life-threatening toxins.

Learn More

Health Current & AHCCCS Presentation
We invite you to watch the video archive of AHCCCS Director Jami Snyder’s presentation on the role of the SDOH in the state’s Whole Person Care Initiative, delivered at ACHIEVE 2020, the Health Current Annual Summit & Trade Show, held virtually Oct 13-14, 2020.

Watch the video presentation archive:

SDOH Workgroup Members
  • A New Leaf
  • Arizona Council of Human Services Providers
  • Arizona Healthy Communities
  • Arizona Hospital & Healthcare Association
  • Catholic Community Services Yuma
  • Circle the City
  • CommonSpirit Health
  • Copa Health
  • Crisis Response Network
  • Dignity Health
  • El Rio
  • First Things First
  • Garcia Family Foundation
  • HonorHealth Desert Mission Food Bank
  • Human Services Campus
  • Magellan Complete Care of Arizona
  • Mercy Care Plans
  • Native American Connections
  • Native Health
  • North Country Healthcare
  • Sonora Quest
  • Southwest Behavioral & Health Services
  • St. Joseph the Worker
  • Sunset Health
  • Tucson Medical Center
  • UMOM New Day Centers
  • United Healthcare
  • Vitalyst Health Foundation
  • West Yavapai Guidance Clinic Campus